How To Demonstrate Value

• "OJIVE": http://en.wikipedia.org/wiki/Ogive
• Forester Total Economic Impact (TEI). Ex., ThoughtWorks: http://www.thoughtworks.com/our-clients/case-studies/TEI.html

Things to Watch Out For

• Taylor vs. Deming: http://www.claretyconsulting.com/it/comments/taylor-vs-deming-and-software-development-part-1/2006-09-25/
• Zed Shaw Video: http://blog.cusec.net/2009/01/05/zed-shaw-the-acl-is-dead-cusec-2008/
  • "they want all of our productivity and trust none of our judgement"
  • My favorite new phrase: "Corporate Autism"